“Can someone change this page?”
A client request arrives while the whole team is on a launch.
Keep your clients supported after launch.
Ongoing website care and development for agencies that need a reliable technical partner after the build is finished.
After the build
The next request doesn’t have to wait for the next project.
Your team has a new launch to focus on. An existing client needs a page changed, a form checked or an integration repaired.
SiteComfy gives that ongoing work a defined scope, a technical contact and a place in the schedule. Start with one site before expanding the arrangement.
“The form stopped sending.”
A site from last year needs a check, and nobody remembers how it was set up.
“It’s not built on our usual stack.”
A mixed portfolio needs someone comfortable reviewing more than one platform.
Ways of working
A working relationship that fits your agency.
We agree the setup for each agency — and it can differ from client to client.
Behind the scenes
You keep the client relationship.
We work through your nominated contact, with branding, confidentiality and communication arrangements agreed before handover.
Alongside your team
We join the technical conversation.
Bring us in when useful. We agree who handles requests, priorities, access and final approval so the client has a clear route to help.
Mixed portfolio
More than one platform.
Send us the list of sites and platforms. We confirm which we can take on and how each will be maintained. WordPress work can use the specialist WPComfy offer.
After an AI-assisted build
A handover of what’s really there.
Arrange a technical handover of the platform or repository, hosting, integrations and known limitations. We assess the actual implementation before proposing support.
Responsibilities
Clear responsibilities make support easier.
Agree them once, before the first request, so every client knows where help comes from.
- A named contact and approval owner on each side.
- Separate scope for routine maintenance, development and initial repairs.
- Agreed support hours, response expectations and escalation route.
- A record of changes, open issues and decisions.
- A handover path if the client or agency moves on.
Getting started
Start with one site.
Choose a representative website and a small initial backlog. Review the working relationship and time required before adding more clients.
Portfolio
A proposal for your portfolio.
Pricing follows the technology, number of sites and scope. We agree any portfolio arrangement after review; there is no automatic per-site price across unrelated platforms.
Discuss an agency partnershipWordPress-focused
Mostly WordPress websites?
WPComfy may be the right starting point for a WordPress-focused portfolio. SiteComfy handles enquiries for broader setups through an individual review.
WPComfy for agencies
Let’s start with your next handover.
Share a website or a short portfolio overview, the technologies involved and how you would like us to work with your team.
Tell us about your site